Customer Experience Speakers

Customer service is not a department, it's part of a business's culture, ethos and an attitude that runs through an organisation from the very top. In today’s society, merely delivering great customer service is no longer acceptable. To succeed in a highly competitive marketplace, companies need to be continually delivering an outstanding customer experience and unrivalled customer service, which is integral to sustainable business performance and vital to the long-term health of the economy.

We represent an impressive and highly sought-after roster of keynote speakers that specialise in all aspects of delivering exceptional customer experience; the art of building strong and loyal relationships between companies, customers and employees. After all, you cannot expect your customers to love your company or brand if your employees don't share the same belief.

Based on simple core values of integrity, honesty and a passion to connect with people, it costs far less to maintain existing customers than it does to create new ones, and often, outstanding customer service will lead to existing customers spending more. Outstanding customer experience at the heart of every business strategy saves money and increases profits.

I was very pleased with the service I received from NMP Live, the agent was very helpful and professional. I will definitely look to NMP Live in the future.

Nicole Hardaker, EAIE Conference Programme Coordinator

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NMP Live Limited is one of the UK's leading speaker bureaus and celebrity booking agencies. Booking after dinner speakers, motivational speakers and keynote speakers, awards hosts, presenters and conference facilitators. We book celebrities for personal appearances, headline musicians, stand up comedians and other entertainment. We also engage celebrities and media personalities for endorsements, PR campaigns and radio days, advertising campaigns and brand ambassador roles.

NMP Live Limited, 8 Blenheim Court, Brook Way, Leatherhead, KT22 7NA, UK. Company number: 04037040 Telephone: +44 (0)20 3822 0003.