Alex Hunter

Alex Hunter is a branding and customer experience expert, social media strategist and company incubator. He served as the global Head of Online Marketing for the Virgin Group, overseeing the Virgin brand’s global digital strategy in its entirety, as well as Sir Richard Branson’s personal digital strategy.

Alex helps some of the world's biggest organisations bring "WOW" to their customer experience and branding. He’s helped 100 year-old companies reinvigorate their purpose, global conglomerates tell their story better, and plucky David’s vanquish their Goliaths.

Past clients include Volkswagen, Twitter, L'Oreal, Pepsi, GE, Ubuntu, Shell, Bosch, Voestalpine, GSK, and IKEA.

Prior to joining the Virgin Group, Alex was based in California at Virgin America, where he used the web to build a grassroots marketing campaign to garner public support for Virgin America’s certification process on a tight schedule and even tighter budget. The campaign was covered by Time magazine, CNN, and CNBC, amongst others. He also oversaw the front-end development of Virgin America’s website which has since won many accolades including ad:tech and Webby Award honors.

Alex Hunter also formerly served as the Chief Executive of a digital music company, with investment from the backers of Twitter, Tumblr, Medium, and Kickstarter. He steered the company through a successful international mergers and acquisitions deal, and significant multinational growth in under a year.

Alex is also the creator and host of Attaché, an online travel show, aimed at showing business travellers all they need to know in a very short film before visiting a city on company business.

He served on the Board of Trustees for the UK non-profit Drinkaware for over five years. He has also served as an adviser to the Prince of Wales’ Rainforest Trust specifically on the use of social media & engagement.

He has been a mentor at the annual SeedCamp venture capital and angel funding event in London and South Africa, helping young companies refine their marketing and branding before pitching to some of the most influential venture capitalists in the tech community.

When it comes to customer experience, brand loyalty and marketing strategy, Alex Hunter is one of the most sought-after speakers on the circuit. He has spoken at conferences and corporate events for organisations such as Twitter, McDonald’s Volkswagen, L'oreal, IKEA, Facebook, Cisco, Deloitte, Pepsi, Procter & Gamble, O2, Adobe, CapitalOne and the BBC.

He has appeared all over the world at major industry events such as ad:tech, SuperReturn, Future of Web Apps (London, Dublin, Las Vegas & Miami), Thinking Digital, Marketing 2.0, CIO Connect, iStrategy, Tech4Africa, MARKA, SuperReturn, and Internet World.

Alex Hunter is a passionate, energetic and knowledgeable keynote speaker who can engage any size audience size in any industry. The topics he speaks on include customer experience, branding, customer loyalty, reputation, marketing and how they all intersect with the digital world.

Alex’s popular speaking topics include:
- From High Street to Highway: taking great customer experience global
- Building enduring loyalty in a digital world
- Online, offline, and everything in between: building a truly scalable customer experience
- The Future of Customer
- Scaling brands globally: what works, what doesn't work
- Why Should I Love You? Building brands that stick